FluenTech offers paid subscription plans and digital content unlocks providing unlimited access, offline tools, and premium exercises.
Billing & Renewal: Paid subscriptions are billed in advance on a recurring basis (monthly, yearly, or as otherwise stated at checkout). Unless canceled prior to the end of the billing period, subscriptions renew automatically. You may cancel your subscription renewal at any time through your account settings or billing portal.
3-Day Refund Policy (Web Purchases): For direct web purchases processed via our Merchant of Record (Paddle), we offer a 3-day refund guarantee. If you are unsatisfied with your purchase, you may request a full refund within 3 days of the transaction date.
To submit a refund request, contact us directly at [email protected] with your account email and transaction or order ID. Refunds are evaluated and processed promptly via the original payment method.
In-App Purchases (Apple App Store & Google Play): Purchases made inside native mobile apps are governed by Apple and Google billing policies. For subscriptions started via iOS or Android, refund requests must be requested through Apple's Report a Problem portal or Google Play's Order History.